If after performing all of the above steps, the product keycode still fails, then the last suggestion will be to modify the install file using the following workaround. INS00140' when trying to install Crystal Reports 1587982 - Error: 'The Product keycode is not valid. 1636929 - Unable to install or launch Crystal Reports on a machine with CA Agent installed. Verify it is not one of the following known issues:. 
Follow the Crystal Reports installation Best Practices found in the SAP Knowledge Base Article 1638102. If the keycode is for the right product, and it still generates an error, then test installing the product using a temporary keycode found on the SAP Support Portal.įor steps on how to obtain temporary keycode, see the SAP Knowledge Base Article 1288121. 2026588 - Crystal Reports for Enterprise. If the installation package is the for the product you want to install, but the keycode is for a different product, and you have purchased the product, then request the keycode from the SAP License Key website:. 1714230 - Crystal Reports for Enterprise. If the product keycode is for the right product you want to install, but the installation package is incorrect, then download the right software installation.įor information on how to download the software, see the corresponding SAP Knowledge Base Articles:. If the installation package, or the product keycode is not for the software you want to install, then:. Or the keycode used is for an older version of Crystal Reports.įor example: A Crystal Reports 2011 keycode is used to try to install Crystal Reports 2016, which will be normal to generate an error. It is very imporant to know the product and version, because the error occur often due to the keycode entered is not for the right product.įor example: A Crystal Server keycode is used to try to install Crystal Reports, or vice-versa 
In the example below, the installation is for Crystal Reports 2016 It will indicate the product and version you are installing. The easiest way to know you are using the right installation package when trying to install the product, is to look at the upper left corner of the installation window. Confirm you are using the right software installation package for the product and version you are trying to install.What is the version of the product you are trying to install? ( Example: 2013, 2016, 4.1, 4.2.What is the product you are trying to install?.To successfully install Crystal Reports, follow the steps below:.
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